Testimonials

So happy about my home purchase which I did through Mi Casa, mainly with Susan. It was a great pleasure to know her. Apart from her positive personality, she is the most patient, most skillful and most professional in this market I believe.

She is so passionate about her job, spending heaps of time answering questions. I definitely refer to only Susan and nobody else regarding house purchases or renting. What I love about her is that people can absolutely trust what she says. Wishing her more and more success.

Susan's sale experience and knowledge of the market meant for a trouble free sale for me. Susan was graceful in accepting my delay in readying for sale then stepped in swiftly when it was ready to market and go live. Susan is a great communicator and listener. I felt she had my best interests the whole time.

Was great having Susan sell my apartment. She sold it very quickly and put in the extra work to arrange multiple viewing and listing on websites. Very smooth transaction.
Thanks again, Matt

Susan facilitated the purchase of my property in Victoria Park. I found her extremely personable and knowledgeable, clearly communicating the requirements through each step of the process.

I was the buyer of the property that Susan represented. She provided an excellent and consultative services throughout the process from the negotiation to the settlement. She is the best real estate agent I have ever dealt with and strongly recommend her to those future buyers and sellers. She was extremely present to deal with and she addressed my questions even during her personal leave. Her professional and friendly service is the 10 out of 10.

We obtained several valuations from agents operating in our area & Susan Lam from MiCasa was an easy choice for us.
Her Professionalism & market knowledge was obvious.
Susan walked us through the process from the beginning  , offering tips & sound advice on how best to market our home.
Throughout the whole process she was always available with advice & always returned our calls promptly.
Our home was sold within a day or so of the first home open & Susan's estimate of the price range was right on the money.
Susan's honesty & character was further exemplified AFTER  settlement, when she rang to tell us that because the amount agreed for advertising hadn't been spent , there was $400 which was going to be returned to us.( Some less well intentioned  agents would possibly have just remained
silent & kept the unspent funds  )
We would unhesitatingly recommend Susan Lam from MiCasa Realty to  be involved in the sale of a property.

Susan is just so nice and polite to deal with. She gave me lots of updates on the progress of my purchase. She was even helping clean on the day I collected the keys. Thanks again.

It was great working with Susan. My unit sold in the first weekend it was on the market. Amazing! Would highly recommend Susan. Thanks Susan!

Susan did a wonderful job selling my property, she went the extra mile for the sale and had a strong knowledge of the market. She was very helpful, knowledgeable, and personable. Would highly recommend her.

Susan has so much knowledge and experience which was very helpful when selling our property. She was always available for any concerns and nothing was ever too much trouble.

Cannot recommend her highly enough.

Purchase a property from Susan, couldn't be happier. Her communication was fantastic, kept us updated on the offer and got the deal done. Thanks, Susan.

Mi Casa had been our property managers for many years before was recently decided to sell our investment property. Susan was fantastic at navigating us and our tenant through this time. We wouldn't hesitate to recommend Susan and her team at Mi Casa. Thanks again for your services over the years.

Susan is very dedicated to her role, and well equipped with real estate and market knowledge. She will return every single call without fail (as opposed to other real estate agents whom don't return call and reply to email).

I also find her to be a very patient and understanding person. This is demonstrated through my finance approval process which has been delayed for a few weeks.

Awesome and knowledgeable Susan is patient, very thorough and informative. A great Advisor. She is very responsive to emails and messages. Susan kept me updated on the progress of the sale of my property. An overall great experience. Thank you so much!

Susan was the perfect professional to work with on the sale of my house. She advised me of the market expectations and followed through with both keeping me updated of the offers and finally on the sale itself. I was kept informed of every step by her team and guided accordingly to the final settlement day.