Ian and Marion - Buyer
Susan Lam (Mi Casa) was the contact agent for purchase of the property we eventually bought.
Susan was very professional in handling the issues we had, there being a few difficult ones in this transaction. Her dealing with the broker and finance personnel involved was exemplary and we always knew where the situation lay at whatever time.
The comment from one of them was "You've got a good one there".
This was a stressful time for us with the difficulties we faced and Susan always had our interest at heart making it less so.
In our dealings with agents we have never found such a professional, trustworthy and honest agent and would have no hesitation in recommending use of her services. She was an absolute gem in a minefield of issues.
Mathota - Buyer
We engaged with Susan recently and I would say she is a reasonable and good communicator.
She delivered the process on time and we are very satisfied.
"Susan was an absolute pleasure to work with from start to finish. She was very professional, always getting back to my messages promptly with in-depth explanations, flexible when scheduling appointments and so helpful when I was faced with a few issues post-settlement.
Susan and Sean really went above and beyond to help me - I can't thank them enough!
Thanks so much for making this journey a smooth process. I highly recommend them to anyone looking for top-notch real estate services!"
Seller - Coogee
I could not recommend Leann highly enough, she understood our family need and aspirations. She worked diligently to accomplish a record breaking smooth settlement for us.
Through her efforts the emotional aspects of selling our home were minimal and the attention to detail and personality got us the best price.
She brings the luck of the Irish for sure!!!
Susan from Mi Casa was super lovely and helpful all the way through our purchasing journey. Really good personal approach, easy to communicate with and also quick to respond and patient enough to answer all our questions.
We definitely did not experience this everywhere during these crazy times on the market. Some agents were everything but not helpful and nice.
Highly recommend Mi Casa team!
Thank you again!
We have been working with Marie and Mi Casa, as our buyer and seller agent, for a number of years.
Being interstate clients, Marie has successfully represented us for the purchase of two of our properties.
Her knowledge of the Perth market and the real estate business is exceptional. She would continually research the property market to align with our needs and would often advise us with options and alternatives to achieve the best outcome for us. Marie’s professionalism and service to her clients is second to none. She took the time to understand our needs and wants, and was always quick to respond to questions, even on her days off. Her knowledge and attention to detail of the property market is reflective of her many years of experience in real estate.
Marie is reflective of the values of the Mi Casa Real Estate team. Looking forward to working with Marie again.
Our experience with Susan was nothing short of exceptional, from initial discussions on taking her on as selling agent right through to the closure of settlement.
Susan had a thorough knowledge of the market, and provided detailed responses to all of our questions about the sale process and costs. Unlike the other prospective agents, Susan made a well-reasoned case for higher expectation on sale price than we thought likely or possible (and which ultimately proved to be correct, much to our satisfaction).
Susan worked very hard on securing a buyer from her extensive contacts, and in working the deal to its fruition in a shorter timeframe than we had envisaged. Through it all she was in regular contact.
Overall the process was seamless and conducted with great professionalism, with Susan being a 'natural' agent - positive, proactive, adaptive and successful. We have no hesitation in strongly recommending Susan
Seller - Hamilton Hill
"Leann... Where do we start...Our realtor, Leann went over & beyond the 'call of duty' to sell our home of 8+ years.
Clear communication by way of one on one conversations, email & messaging when required right through our own sale process.
Leann maximised our sale price with an open & honest communication with prospective buyers, creating no pressure but clear and precise negotiation skills.
We shall recommend Leann to any prospective clients".
Jo Martino- Vendor
Thomas made the sale of my home a seamless transaction. He is a fantastic negotiator and dealt with all my questions in a professional and speedy manner. His service was truly above my expectations. I would have no hesitation in recommending him.
Sagar and Dinka - Buyer
Susan is a very knowledgeable person in her field with a positive attitude. she provided service beyond my expectations.
Home buying experience with Susan was unique, she is always ready (anytime) to help.
I strongly recommend Mi Casa Property for any property related services due to their positive, responsible attitude.
Thank you Susan...
Roger and Marie - Vendor
Susan was absolutely amazing from start to finish, selling our home in just 13 days!
Her customer service is exceptional. She kept us informed every step of the way so we were never left wondering what was happening after home opens and private viewings.
Her negotiating skills are second to none, securing us a great offer within our expected price range so quickly. We would highly recommend Susan to anyone wanting a smooth, hassle free sale.
Thank you Susan ????????
Susan and the entire team at Mi Casa have been incredibly professional, yet personable right from our initial contact.
This is my first time leasing out my property and I have felt very comfortable and confident during the entire process.
Especially considering I am living interstate at the moment. If you are looking for a team that goes above and beyond, then you have found them here at Mi Casa Property Boutique!
Hoa Le - Vendor
Thank You Susan
We were very pleased with the professional service provided by Susan in her role as our realtor.
Her dedication and commitment to us gave us the confidence we need in selling our Perth property despite facing a challenging market at a challenging time of COVID-19.
Even though we live in Sydney, communication, and correspondence with Susan were readily accessible and very delightful.
We have no hesitation in recommending Susan’s services and will seek to engage her again should future opportunities arise.
Kerstin - Vendor
You hear so many stories about real estate agents. Selling your beloved home is a huge event in your life. You need someone to help you, and naturally you want top money for your property.
You need an agent you can trust, who knows the market and is realistic, one you like, who can give you advice, guide you through the process, and be there for you, and who will help you make the best decisions.
Well, this is Susan Lam. She’s almost too good to be true. What impressed us the most was her knowledge, her research of the market and the area, her reality check, her plan for presenting our property in the best way, and her advice to us. Not going for a silly dream price, but a good realistic, fair one.
She’s also the most wonderful lady, who you instantly love, because she’s so skilled, professional, and trustworthy.
She is too good to be true :) She is Susan Lam of Mi Casa. The best real estate agent in Perth.
She sold our house in ONE day.
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Christina - Buyer
My partner and I were first home buyers so we were learning as we went.
Honestly we were so lucky Susan was the realtor!
She walked us through the whole process and answered all of our questions and beyond. She was always available and very professional from start to finish.
She’s obviously very knowledgeable and of course patient with us first timer buyers. We felt like she really cared about us as a couple and is genuinely happy for us.
She made the process simple, personal and easy.
Thank you Susan for helping us buy our dream home we couldn’t have done it without you!
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