Testimonials

We engaged with Susan recently and I would say she is a reasonable and good communicator.

She delivered the process on time and we are very satisfied.

"I recently worked with Susan to sell my property, and I couldn't be happier with the experience.
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​Thanks to Susan's efforts, my property sold quickly and at a price that exceeded my expectations. I would highly recommend Susan to anyone looking to buy or sell real estate in the area.
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​Their professionalism, expertise and dedication to their clients make them stand out in the industry.
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​Overall, my experience with Susan was exceptional, and I am grateful for their outstanding service."

"Susan was an absolute pleasure to work with from start to finish. She was very professional, always getting back to my messages promptly with in-depth explanations, flexible when scheduling appointments and so helpful when I was faced with a few issues post-settlement.

Susan and Sean really went above and beyond to help me - I can't thank them enough!

Thanks so much for making this journey a smooth process. I highly recommend them to anyone looking for top-notch real estate services!"

Susan Lam (Mi Casa) was the contact agent for purchase of the property we eventually bought.

Susan was very professional in handling the issues we had, there being a few difficult ones in this transaction. Her dealing with the broker and finance personnel involved was exemplary and we always knew where the situation lay at whatever time.

The comment from one of them was "You've got a good one there".

This was a stressful time for us with the difficulties we faced and Susan always had our interest at heart making it less so.

In our dealings with agents we have never found such a professional, trustworthy and honest agent and would have no hesitation in recommending use of her services. She was an absolute gem in a minefield of issues.

Susan from Mi Casa was super lovely and helpful all the way through our purchasing journey. Really good personal approach, easy to communicate with and also quick to respond and patient enough to answer all our questions.

We definitely did not experience this everywhere during these crazy times on the market. Some agents were everything but not helpful and nice.

Highly recommend Mi Casa team!

Thank you again!

Our experience with Susan was nothing short of exceptional, from initial discussions on taking her on as selling agent right through to the closure of settlement.

Susan had a thorough knowledge of the market, and provided detailed responses to all of our questions about the sale process and costs. Unlike the other prospective agents, Susan made a well-reasoned case for higher expectation on sale price than we thought likely or possible (and which ultimately proved to be correct, much to our satisfaction).

Susan worked very hard on securing a buyer from her extensive contacts, and in working the deal to its fruition in a shorter timeframe than we had envisaged. Through it all she was in regular contact.

Overall the process was seamless and conducted with great professionalism, with Susan being a 'natural' agent - positive, proactive, adaptive and successful. We have no hesitation in strongly recommending Susan

Susan is a very knowledgeable person in her field with a positive attitude. she provided service beyond my expectations.

Home buying experience with Susan was unique, she is always ready (anytime) to help.

I strongly recommend Mi Casa Property for any property related services due to their positive, responsible attitude.

Thank you Susan...

Susan was absolutely amazing from start to finish, selling our home in just 13 days!

Her customer service is exceptional.  She kept us informed every step of the way so we were never left wondering what was happening after home opens and private viewings.

Her negotiating skills are second to none, securing us a great offer within our expected price range so quickly.   We would highly recommend Susan to anyone wanting a smooth, hassle free sale.

Thank you Susan ????????

Susan and the entire team at Mi Casa have been incredibly professional, yet personable right from our initial contact.

This is my first time leasing out my property and I have felt very comfortable and confident during the entire process.

Especially considering I am living interstate at the moment. If you are looking for a team that goes above and beyond, then you have found them here at Mi Casa Property Boutique!

Thank You Susan

We were very pleased with the professional service provided by Susan in her role as our realtor.

Her dedication and commitment to us gave us the confidence we need in selling our Perth property despite facing a challenging market at a challenging time of COVID-19.

Even though we live in Sydney, communication, and correspondence with Susan were readily accessible and very delightful.

We have no hesitation in recommending Susan’s services and will seek to engage her again should future opportunities arise.

You hear so many stories about real estate agents. Selling your beloved home is a huge event in your life. You need someone to help you, and naturally you want top money for your property.

You need an agent you can trust, who knows the market and is realistic, one you like, who can give you advice, guide you through the process, and be there for you, and who will help you make the best decisions.

Well, this is Susan Lam. She’s almost too good to be true. What impressed us the most was her knowledge, her research of the market and the area, her reality check, her plan for presenting our property in the best way, and her advice to us. Not going for a silly dream price, but a good realistic, fair one.

She’s also the most wonderful lady, who you instantly love, because she’s so skilled, professional, and trustworthy.
She is too good to be true :) She is Susan Lam of Mi Casa. The best real estate agent in Perth.

She sold our house in ONE day.

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My partner and I were first home buyers so we were learning as we went.

Honestly we were so lucky Susan was the realtor!

She walked us through the whole process and answered all of our questions and beyond. She was always available and very professional from start to finish.

She’s obviously very knowledgeable and of course patient with us first timer buyers. We felt like she really cared about us as a couple and is genuinely happy for us.

She made the process simple, personal and easy.

Thank you Susan for helping us buy our dream home we couldn’t have done it without you!
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From the moment I had my first contact Susan I was absolutely blown away by her professionalism and how easy she was to work with.

Selling a house in Perth while live in Sydney is never easy and Susan was fantastic and keeping constantly updated around upcoming home opens, potential buyers and any tweaks we might need to make to our advertising to ensure we drove the required foot traffic.

All of the marketing that she arranged was top class and was key to us getting the price that we were after.

If I ever sell another house in Perth she will be the first person I call.

The entire process was much easier than expected as Susan was able to find an interested purchaser within a week of me signing the contract with Mi Casa to sell my commercial property. Sold at my expected price too might I add.

No marketing was required and 30 days later, everything was done and settled. Susan was very diligent in following up with all parties concerned which made me feel at ease knowing that I could rely on her to ensure the transaction was as smooth sailing as possible with my best interest at heart at all times.

Dealing with Susan through out the sale of my property was an enjoyable experience. The whole process went smoothly and there were no delays. The photographs that were taken were superb.