Testimonials

Susan facilitated the purchase of my property in Victoria Park. I found her extremely personable and knowledgeable, clearly communicating the requirements through each step of the process.

I was the buyer of the property that Susan represented. She provided an excellent and consultative services throughout the process from the negotiation to the settlement. She is the best real estate agent I have ever dealt with and strongly recommend her to those future buyers and sellers. She was extremely present to deal with and she addressed my questions even during her personal leave. Her professional and friendly service is the 10 out of 10.

We had a great experience with Janet. Her professionalism, attention to detail, and knowledge about the market is remarkable. She assisted us throughout the sales process and did an excellent job in presenting the property so that we could achieve our desired sales price. Would highly recommend!!

We obtained several valuations from agents operating in our area & Susan Lam from MiCasa was an easy choice for us.
Her Professionalism & market knowledge was obvious.
Susan walked us through the process from the beginning  , offering tips & sound advice on how best to market our home.
Throughout the whole process she was always available with advice & always returned our calls promptly.
Our home was sold within a day or so of the first home open & Susan's estimate of the price range was right on the money.
Susan's honesty & character was further exemplified AFTER  settlement, when she rang to tell us that because the amount agreed for advertising hadn't been spent , there was $400 which was going to be returned to us.( Some less well intentioned  agents would possibly have just remained
silent & kept the unspent funds  )
We would unhesitatingly recommend Susan Lam from MiCasa Realty to  be involved in the sale of a property.

As a first home buyer I was nervous about the process and all the requirements, but Barbara was incredibly helpful and gave some advice as to how to go about the next steps in the process. She even gave some helpful advice regarding the rental property that we were trying to break lease on which felt like she was there for me not just for the purchase of my first home but any issue I had. Would highly recommend Barbara to anyone who asks, will also be using Barbara if we need a realtor in the future

We approached the sale of our house tentatively and Thomas made it so easy.

From the moment we met Thomas, he was all about our property and communicated every step of the way.

He went over and above our expectations and he treated our sale like it was his own.
He showed care for the buyer as well as us before we all signed on the dotted line.

Thomas and the whole MiCasa team were fantastic, would recommend him to anyone planning on selling.

Thomas worked extremely hard to provide the very best support to both the myself as the buyer and the seller he represented. He did this by sharing a wealth of information with a deep passion for real estate which translated into being confident I had made the very best choice of property that would meet my needs now and into the future.

I highly recommend Thomas and the team at Mi Casa

Susan is just so nice and polite to deal with. She gave me lots of updates on the progress of my purchase. She was even helping clean on the day I collected the keys. Thanks again.

Sean is one for clear and simple transactions. He is a non pushy and considerate operator, he follows up and has both parties in the conversation from the get go. He works with the sellers and also advises the buyers. constant communication is key. Had it not been for his persistence in calling we may have missed out on our now home . Sean has a keen eye on what property suits different cliental.

My perspective is from the buyers side. Although I know his duty was to the seller, he was always engaged with me through the sales process. Helping make the sales process easier, whether it was recommending a professional conveyencer (his recommendation was fantastic!), assisting me procuring documents that my financiers required or being simply available for the bank valuers.

Thomas was a wonderful agent to deal with. I work late and am usually only available to talk outside regular business hours. Thomas understood this and was happy to take my after hour calls.

Fantastic Agent!

It was great working with Susan. My unit sold in the first weekend it was on the market. Amazing! Would highly recommend Susan. Thanks Susan!

Susan did a wonderful job selling my property, she went the extra mile for the sale and had a strong knowledge of the market. She was very helpful, knowledgeable, and personable. Would highly recommend her.

Outstanding service! I can not recommend Marie enough, she was a pleasure to work with from the beginning to end! She is kind, caring and professional. She brings a great depth of knowledge of the industry and her brilliant sense of style sets her apart as an amazing agent, offering an outstanding service!

Barbara provided amazing service through our whole sale journey! Right from an initial interview of what we needed to do to the property to prepare for market, through to the settlement.

Great communication, attention to detail and friendly customer service! She sold our property in the first viewing above asking price, and even helped us style the house for best effect.

Thank you so much for all your work, we 110% recommend you to anyone who needs an agent.

Susan has so much knowledge and experience which was very helpful when selling our property. She was always available for any concerns and nothing was ever too much trouble.

Cannot recommend her highly enough.