Kerstin - Vendor
You hear so many stories about real estate agents. Selling your beloved home is a huge event in your life. You need someone to help you, and naturally you want top money for your property.
You need an agent you can trust, who knows the market and is realistic, one you like, who can give you advice, guide you through the process, and be there for you, and who will help you make the best decisions.
Well, this is Susan Lam. She’s almost too good to be true. What impressed us the most was her knowledge, her research of the market and the area, her reality check, her plan for presenting our property in the best way, and her advice to us. Not going for a silly dream price, but a good realistic, fair one.
She’s also the most wonderful lady, who you instantly love, because she’s so skilled, professional, and trustworthy.
She is too good to be true :) She is Susan Lam of Mi Casa. The best real estate agent in Perth.
She sold our house in ONE day.
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Christina - Buyer
My partner and I were first home buyers so we were learning as we went.
Honestly we were so lucky Susan was the realtor!
She walked us through the whole process and answered all of our questions and beyond. She was always available and very professional from start to finish.
She’s obviously very knowledgeable and of course patient with us first timer buyers. We felt like she really cared about us as a couple and is genuinely happy for us.
She made the process simple, personal and easy.
Thank you Susan for helping us buy our dream home we couldn’t have done it without you!
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Vendor
From the moment I had my first contact Susan I was absolutely blown away by her professionalism and how easy she was to work with.
Selling a house in Perth while live in Sydney is never easy and Susan was fantastic and keeping constantly updated around upcoming home opens, potential buyers and any tweaks we might need to make to our advertising to ensure we drove the required foot traffic.
All of the marketing that she arranged was top class and was key to us getting the price that we were after.
If I ever sell another house in Perth she will be the first person I call.
Ray - Vendor
The entire process was much easier than expected as Susan was able to find an interested purchaser within a week of me signing the contract with Mi Casa to sell my commercial property. Sold at my expected price too might I add.
No marketing was required and 30 days later, everything was done and settled. Susan was very diligent in following up with all parties concerned which made me feel at ease knowing that I could rely on her to ensure the transaction was as smooth sailing as possible with my best interest at heart at all times.
Nola - Vendor
Dealing with Susan through out the sale of my property was an enjoyable experience. The whole process went smoothly and there were no delays. The photographs that were taken were superb.
Jason - Buyer
Sean was amazing from start to finish. Getting access to the property, arranging multiple inspections, open and honest negotiation, settlement and transfer all went perfectly.
He even went above and beyond to welcome me to the neighborhood as he is a local resident.
I really can't say enough about how positive and experience I had dealing with Sean.
Maria - Buyer
So happy about my home purchase which I did through Mi Casa, mainly with Susan. It was a great pleasure to know her. Apart from her positive personality, she is the most patient, most skillful and most professional in this market I believe.
She is so passionate about her job, spending heaps of time answering questions. I definitely refer to only Susan and nobody else regarding house purchases or renting. What I love about her is that people can absolutely trust what she says. Wishing her more and more success.
Garreth Ryan
Sean and Susan at Mi Casa were an absolute pleasure to deal with. We feel that they truly represented our best interests in every stage in the process and did so with honesty and integrity. Their accomplished knowledge of the market, provided us with an honest appraisal and they worked hard to exceed our expectations. Their communication was always prompt and they have gone above and beyond by helping us search for our next dream home. We couldn't recommend them highly enough!
Steven & Michelle Kerr-Vendor
Marie recently sold our house after only 13 days in the market. We loved Marie's enthusiasm and professional approach as well as her additional assistance in styling the house to make it look at its very best. Marie's displayed amazing patience and understanding with our many questions and requests made it a seamless experience and we would recommend Marie in a heartbeat to anyone looking for an amazing professional to sell their house.
Wendy Schulze-Buyer
Thomas was a great agent for buying a property, he is attentive without being pushy, plus he was available when needed. For example: I was not really sure of buying a strata property and he said "Maybe this property is not for you". When I asked he quickly gave me all the details of the strata that I requested. A pleasant purchasing experience. Thanks Thomas.
Piper Ui Ghradaigh
Susan & Sean made the purchasing process easy. Any issues they were prompt to correct and kept me informed of the steps along the way. Thanks
Souk Wong- Vendor
Susan's sale experience and knowledge of the market meant for a trouble free sale for me. Susan was graceful in accepting my delay in readying for sale then stepped in swiftly when it was ready to market and go live. Susan is a great communicator and listener. I felt she had my best interests the whole time.
Matthew Timmins-Vendor
Was great having Susan sell my apartment. She sold it very quickly and put in the extra work to arrange multiple viewing and listing on websites. Very smooth transaction.
Thanks again, Matt
Donovan Smith & Karina Rowe- Buyer
It was an absolute pleasure buying our new home through Thomas.
From the moment we met Thomas he was open with his knowledge and really made us feel informed and supported. Thomas is an agent who it is easy to tell really cares about his clients and has a passion for his job. Thomas will go above and beyond to assist all parties that he works with. He is adept at building a relationship with not only the seller, but also the buyer so that all the parties feel comfortable with the whole process. In the current market where, as a buyer it can feel overwhelming and rushed to make huge decisions, it was extremely reassuring to be dealing with Thomas who you felt you could get honest responses from. He was great at pre-empting any potential issues and his energy and enthusiasm is infectious, as well as being extremely efficient and thorough in every matter.
I would highly recommend Thomas as agent to my own friends and family. Thank you Thomas for all your hard work making the purchase of our new home such a stress free and happy experience!
Ross Kadin Warmington- Buyer
I was the buyer and she was the seller's agent, but Barbara was very kind as she knew quite quickly I was a first home buyer and inexperience with the process of buying the a house. She was very helpful with the questions I asked and made it clear that I should take my time and read/do things thoroughly before I made a commitment to buy. During the process of settlement, she regularly kept in touch; to keep myself and her updated about where I was with the obligations of my contract which is insanely handy as it gave me reinsurance that I was keeping my end of the contract.