Emergency Procedures.

When should you call the SES?

For emergency assistance in a flood, storm, cyclone and tsunami call 132500.

SES volunteers undertake temporary emergency measures to make your home and situation safe.

If anyone is trapped or injured call 000 straight away.

Times when you should call SES:

• If your house is badly damaged and in need of temporary repairs that you cannot fix yourself.
• You are trapped inside your home due to storm damage.
• A large tree has fallen on your house or driveway.
• Your roof is leaking or badly damaged.
• Your house is flooding or beginning to flood.

When you call the SES

Due to the high level of demand during a natural disaster people need to remain patient and be prepared to wait.

• Speak slowly and clearly
• Tell us exactly where to come
• All requests are prioritised by urgency
• Major structural damage will be attended to first
• Avoid clogging up emergency hotlines with unrelated requests

What will the SES help me with?

• Assisting with significant structural damage like collapsed roofs or ceilings
• Making temporary emergency repairs to homes and buildings
• Removing fallen trees that have damaged homes and cars
• Sandbagging areas in danger of flooding
• Pumping out flood water
• Rescuing trapped or injured people, and helping people relocate if they are in danger

What won’t the SES help me with?

• Clearing debris and organising permanent repairs
• Attending to broken fences, trees that have fallen on fences or if there is debris around your property or in your pool
• Basic repairs that you can manage yourself

For more info, check out the DFES website : https://www.dfes.wa.gov.au/contactus/Pages/whentocalltheses.aspx